delivery

Your Order

ALL OF OUR ITEMS GO OUT RECORDED DELIVERY TO ENSURE THE SAFE ARRIVAL OF YOUR ORDER

All orders placed before 1pm Monday to Friday will be dispatched that day. If you place your order after 1pm it will be dispatched the following Working Day. This means all orders placed Friday after 1pm will be dispatched on the following Next Working Day. This does not include Bank Holiday – Please See the Bank Holiday section for a breakdown. (Please take into consideration Bank Holidays)

 

Delivery Services and Costs

Please note these are approximate guidelines only.

UK Standard Delivery  £3.95

Expected to arrive within 3-5 working days and are an approximate guideline only

 

UK Express Delivery  £4.50

Expected to arrive within 2-3 working days and are an approximate guideline only

 

UK Next Day Delivery  £6.95

Royal Mail Next Day Service

Orders before 1pm will arrive Next Day (This excludes Saturday Deliveries, please see below)

 

UK Saturday Delivery  £8.50

Royal Mail Special Delivery – Saturday Service Guaranteed before 1pm

This should be used if you required Next Day service on orders after 1pm on Thursdays and Fridays.

 

Free Local Collection (OPTION NO LONGER AVAILABLE

As from 20.09.17 we have had to remove this option as the number of customers using this option in error is logistically not feasable for us to continue with this option

This option allowed you to collect from our Warehouse.  Should you wish to collect your item you can do from OL6 7SX. Please do not arrive until your account states shipped. At this point it is ready for collection.

 

Republic of Ireland Delivery  £5.50

Standard signed for.

Expect within 5 Working Days.

 

International Delivery  From £13.00

International deliveries take up to 15 working days

 

PLEASE NOTE

***Any Next Day delivery order received after 1pm on a Thursday until 1pm on a Friday MUST select the Saturday Delivery option not the Next Day delivery Service.

Any orders that don’t choose Saturday delivery at this point will be posted out Next Day delivery may not get there Next Day but you will still pay this amount as we will still process your order with the delivery option you selected. So we still have to pay these costs.

 

***All orders that are Next Day delivery that are placed after 1pm on a Thursday will be dispatched on a Friday and will be with you on the Monday (except Bank Holidays). If you wish for it to be with you on the Saturday, you need to select the Saturday option at the check out.

 

***All orders that are Next Day delivery placed after 1pm on a Weekday are shipped the following Working Day. So if you place an Order with Next Day Delivery after 1pm on a Friday will be dispatched on a Monday.

 

 

BANK HOLIDAYS

Orders placed after 1pm will be dispatched the following Working Day. If you place your order on the Thursday when there is a Bank Holiday on the Friday your order will be dispatched on the following Working Day.

 

Examples

 

Orders placed after 1pm on a Thursday before a Bank Holiday Friday – Will be dispatched on the following Monday.

 

Orders placed after 1pm on a Friday before a Bank Holiday Monday – Will be dispatched on the Tuesday.

 

Orders placed after 1pm on a Thursday before a Bank Holiday Friday and Monday – Will be dispatched on a Tuesday.

 

***If you select Next Day on a Bank Holiday Weekend your order will be dispatched on the days as stated above but you will still receive the service you have paid for***

 

 

DELIVERY

If you are not in when a delivery attempt is made then your package will be sent to your local sorting office. If uncollected, the package will be sent back to us. If we are required to make a refund then we will deduct the actual cost for posting your order as we cannot be held responsible for it not being collected.

Should you not provide a complete address, you will be required to pay the postage fee a second time. If at this point you would not require your order anymore and request a refund, we will deduct the original postage costs from your refund.

Please note if you decide to return your item then the outbound costs are none refundable